Frequently Asked Questions
Everything you need to know about our premium refurbished electronics.
What does 'Certified Refurbished' actually mean?
Every device undergoes a rigorous 90-point inspection process, including battery health checks, hardware diagnostics, and full data sanitization to ensure it performs like new.
Do your products come with a warranty?
Yes, all reNewed electronics are backed by a comprehensive 12-month limited warranty that covers any hardware defects or malfunctions.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund, no questions asked.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for those who need their tech sooner.
What kind of battery life can I expect?
We guarantee that all our mobile devices and laptops maintain at least 80% of their original battery capacity, ensuring reliable performance throughout your day.
Are charging cables and accessories included?
Yes, every device ships with a compatible high-quality charging cable and power adapter, so you can start using your device right out of the box.